How to send money to Zimbabwe from South Africa

If you'd like to send money to Zimbabwe to family members and friends, consider Mama Money, a safe, quick, and easy-to-use online money transfer service. Our mobile app allows you to send a money transfer to Zimbabwe and over 50 countries worldwide.

We understand the many challenges faced by people who need to send money to their loved ones in Zimbabwe and, as a result, have created a simple, reliable money transfer app. In December 2023, we received over 11,000 new Zimbabwean customers.

While our competitors charge an average of 10% in fees, we're happy to help by reducing costs so that more money arrives home to your loved ones. As a result, we offer the lowest fees, with just 5% or less, for guaranteed USD transfers from SA to Zim.

We are proud to have played a small part in helping to bring the price down, and there is still a lot more we want to do to support the Zimbabwean community in South Africa. 

Why choose Mama Money?

Sending money to Zimbabwe with our mobile transfer app is simple and easy. You can enjoy regular updates and track your money every step of the way.

We want to remind you to consider the points below when deciding on a method to send money to Zimbabwe. We have also explained why our service should be at the top of your list.

1. Cost: Mama Money offers some of the lowest fees in the industry and competitive exchange rates, making it an affordable option for sending money. The Zimbabwe fee is 5%, 50% less than most competitors. 

2. Speed: Mama Money offers fast transfer times, ensuring customers' money reaches its destination quickly and securely.

3. Accessibility: Mama Money has a range of collection points across Zimbabwe, making it easier for customers to receive their money. Customers can also transfer their money directly to their bank account.

4. Convenience: Mama Money's user-friendly app makes sending and receiving money on the go easy. Our app is also user-friendly and easy to navigate, making it accessible to everyone, regardless of technical expertise. 

5. Security: Mama Money's partnerships with various financial institutions ensure a secure and hassle-free transfer process, and the app is designed with industry-standard security measures to protect customer information. Another important factor to consider is the security of your money transfer. With Mama Money, you can be assured that your money is in safe hands. We use secure technology to ensure that your information and money are always protected. 

If you want to send money home to a loved one or help pay for school fees, housing costs or healthcare, consider signing up to the Mama Money app. 

How to Send Money to Zimbabwe in 4 Easy Steps

If you are a first-time user and would like to create an account with Mama Money, simply follow the steps below:

1. Register an account

Download our Mama Money App from the Google Play, Apple App Store, or Huawei App Gallery

2. Upload your documents

Upload a clear photo of your Passport, ID or Asylum / Refugee documents. Take a selfie using the app. Your account will be activated in less than 24 hours.

3. Enter the recipient's details.

These details include their name and mobile number.

4. Pay for your transfer.

Select your preferred payment method and press "confirm & send." 

How does my recipient get the cash in Zimbabwe?

Once you have paid for your Mama Money order, you and your recipient will receive an SMS with a reference number.

Your recipient will require identification and must present this reference number at the cash collection location to receive their money.

Where can the money be collected?

Mama Money is proud to have over 900 payout locations available in Zimbabwe today.

These cash collection points are available across Zim, ranging from Beitbridge and Kanyemba to Victoria Falls and many more.

Mama Money has also integrated with select banks, including: 

BancABC Zimbabwe is a commercial bank in Zimbabwe. It provides various financial services such as personal and business banking, loans, mortgages, investments, and insurance.

ZB Bank Limited is a commercial bank in Zimbabwe. The bank offers financial services to individuals, small and medium enterprises (SMEs), and corporate clients. These include personal banking, corporate banking, treasury services, and trade finance.

African Century Limited is a commercial bank in Zimbabwe. The bank provides various financial services, such as personal and business banking, loans, mortgages, investments, and insurance.

People's Own Savings Bank (POSB) is a savings bank in Zimbabwe. The bank offers savings accounts, loans, and other financial services to individuals and businesses.

NMB Bank Limited is a commercial bank in Zimbabwe. The bank provides financial services to individuals, SMEs, and corporate clients. These services include personal banking, corporate banking, trade finance, and treasury services.

Quest Financial Services is a microfinance institution in Zimbabwe. The institution provides loans and other financial services to micro, small, and medium enterprises (MSMEs).

NBS Bank Limited is a commercial bank in Zimbabwe. The bank provides financial services to individuals, SMEs, and corporate clients. These services include personal banking, corporate banking, trade finance, and treasury services.

Access Forex is a foreign currency exchange service provider in Zimbabwe. The company offers its services to individuals and businesses.

In addition, we have over 900 easily accessible cash collection points nationwide. Some include Easylink, Homelink, African Banking Corporation, CBZ Bank Limited, Fidelity Life Assurance, Direct Connect, all OK Zimbabwe stores, Bon Marche stores, and OK Mart Stores. 

How does Mama Money's Cashout Token work?

When you send money to Zimbabwe, your recipient will receive a 12-digit Cashout Token number through SMS. Using the Cashout Token number, your recipient can collect the cash from any institution of their choice. 

The following institutions accept Mama Money's Cashout Token:

BancABC

POSB

ZB Bank

NBS Bank

NMB

Quest Financial Services

Steward Bank

How much money can I send to Zimbabwe via Mama Money?

Once your account is activated, you can send up to R5000 per order and up to R25,000 monthly.

You can also upgrade your account to send higher limits of up to R50,000 per order and R100,000 monthly. Select the "More Money Home" button in the Mama Money app to upgrade your account.

How long will it take for my money to arrive?

Transfers to mobile wallets and cash collection are sent within minutes.

Transfers to bank accounts, on average, take 5 hours to be received but can take up to 48 hours to reflect, depending on the recipient's institution.

Customer service in your language!

Our customer service team can always help you with any questions or issues. We believe everyone should have access to affordable and reliable money transfer services, and we're here to make that a reality. 

Additionally, Mama Money offers customer service in different languages, which is an excellent convenience for Zimbabweans who may not be fluent in English. The customer service team is readily available to assist with any queries or issues that may arise.

Mama Money makes sending and receiving money easy, affordable, and accessible. We are committed to ensuring that your money is delivered safely and received quickly, making us the go-to choice for many people. 

Are you searching for an easy, affordable, and reliable way to send money from South Africa to Zimbabwe? Look no further than Mama Money. Our mission is to provide you with a secure, affordable, and convenient way to transfer funds to Zimbabwe.

Our service allows you to send money instantly without having a bank account, making money transfers accessible to everyone. The recipient of your funds simply needs to register an account with Mama Money, and the funds are easily transferred.