Zimbabwe, a country with deep historical and economic ties to South Africa, hosts many expatriates who regularly send money home to Zimbabwe. For Zimbabweans living in South Africa, remittances are a vital way to support their families, contributing to their living expenses and even business investments back home.

The importance of cash pickup services

Cash pickup services are indispensable in Zimbabwe, where banking may be limited in rural areas. They provide an essential link for families, allowing them to access money sent from abroad quickly and conveniently. These services ensure that even those without access to traditional banking can receive funds safely.

Our cash pickup partners

Mama Money has partnered with several reputable financial institutions in Zimbabwe to facilitate efficient and secure cash pickups.

Here's a look at some of our key partners:

• Afc Bank: Known for its robust network across key Zimbabwean cities and towns.
• Access Forex: Specialises in foreign exchange and remittances, offering competitive rates.
• Bancabc: Part of the larger Atlas Mara group, known for innovative banking solutions.
• Cabs: One of Zimbabwe's oldest and largest building societies, Cabs provides extensive financial services.
• NBS Bank: Offers a wide range of financial products and has a growing presence in the market.
• Nmb Bank: Noted for its customer-focused approach to banking and finance.
• Posb: A state-owned entity with a vast reach, especially in rural areas.
• Quest Financial Services: Provides bespoke financial services, including remittances.
• Steward Bank: Known for embracing digital technology to enhance banking services.
• Western Union: A global leader in international money transfers, renowned for its vast network.
• Zb Bank: Offers a comprehensive suite of financial products and services with a broad branch network.

What services do our pickup partners offer?

Each partner offers unique services that include:

• Direct Cash Pickups: Customers can collect cash from any branch of the partners above.
• Mobile Notifications: Recipients are notified via SMS once the funds are available for pickup.
• Multiple Currency Options: Some partners allow recipients to choose whether to receive funds in local currency or USD, providing flexibility in currency preference.

How to use our services

To send money to Zimbabwe through Mama Money:

1. Open the Mama Money app and choose the cash pickup option.
2. Select the partner network from where the recipient will collect the cash.
3. Enter the amount you wish to send and complete the transaction details.
4. Inform the recipient of the transaction ID, which they must present at the pickup location.

Ensuring your safety and security

Mama Money and its partners prioritise the safety of both the sender and recipient:

• Secure Transactions: All money transfers are encrypted and monitored for fraudulent activity.
• Verification Process: To collect funds, recipients must provide valid identification and the transaction ID, ensuring that the money reaches the right hands.

Our alternatives to cash pickups

While cash pickups are convenient, Mama Money supports bank transfers to Zimbabwe. This method is suitable for recipients who prefer receiving money directly into their bank accounts, potentially reducing the handling of large amounts of cash.

For Zimbabweans in South Africa, Mama Money offers a reliable and efficient way to support their families through a network of trusted cash pickup partners. These services not only ensure quick access to funds but also come with the assurance of safety and customer support.

Explore the convenience of sending money to Zimbabwe with Mama Money. Download the Mama Money app today, or visit our website to learn how to make secure and quick remittances to loved ones back home.

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